Deliveries

The deliveries of the goods ordered by the customers are quick, ensured and trackable and carried out through the Courier chosen by the Seller. All the products added to the shopping trolley are available for quick delivery.

Once you add goods to the cart, you can check availability in real time.


WE SHIP THROUGHOUT THE EUROPEAN UNION

DELIVERY TIMES 2/5 DAYS

The delivery of the order is subject to a correct ordering (which you can check by looking at your “previous orders”), to the receiving of the payment and, in any case, to the confirmation from the seller. Any orders processed before 12:00 am are sent the same day, after that time, the delivery will be done the following working day. The delivery times come from 2 to 5 working days. Once the delivery has left, you will be receiving an email with the tracking code.

For urgent deliveries we suggest a payment through PayPal or Credit Card. For any bank transfer, you need 1 to 3 days in order to confirm the payment

Given that the Seller will do anything in its power to guarantee the delivery within the above mentioned times and according to the means indicated at this point, any lateness due to courier difficulties encountered during the delivery of the goods cannot be blamed on the Seller which, in any case, guarantees the delivery within a maximum period of 30 days from the acceptance of the order.

DELIVERY COSTS

The delivery costs depend upon the European Country of destination.

• 18,90€ Austria, Belgium, France, Germany, Slovenia

• 19,90€ Luxembourg, Netherlands, Portugal, Spain

• 20,90€ Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovakia,Croatia

• 22,90€ Denmark, Estonia, Finland, Greece, Ireland, Latvia, Lithuania,Sweden

• 44,90€ Cyprus, Malta

That being stated, it is possible that for some areas (for example small islands), the delivery cost above mentioned might be increased, in such case the Seller will contact the Customer who will be free to accept the above stated increase or to cancel the order.


WHAT TO DO IN CASE OF MISSED DELIVERY

If the Courier is not able to find the delivery address indicated in the order, from the order tracking you will see that the delivery is “on hold” at the nearest branch of the Courier. If the Customer has any issues, they can contact the Seller’s Customer Service.


WHAT TO DO IF THE COURIER LEAVES A MISSED-DELIVERY NOTE

If the Customer finds a “missed-delivery note", it means that the Customer was not in at the given address. From the order tracking, you will see that the delivery is “on hold” at the nearest branch of the Courier. If the Customer has any issues, they can contact the Seller’s Customer Service.